How to fix

We want you to be able to hand down your Team Magnus product to siblings, friends or neighbours!

Check for spare parts or repair kits from dropdown menu.

Please check the product page for your item to see how-to videos (also available on Youtube).

The maintenance manuals included in your first delivery are available as PDFs to the right.

We offer customer service in English, German, French or Japanese between 9AM-4PM BST. We love helping out! Please call us on +44 (0)1738 624 019 if our how to-videos haven't answered your questions.